ASSET INVENTORY

This document is a worksheet that lists items to consider when mapping assets, including identifying the need, available resources, and talents, and relationships within the community that could be used to address the identified need.

ASSET MAP EXAMPLE

This document provides an example of an asset map using a fictious county, highlighting a specific community need and individual, organizational, and community assets and resources that could be used cooperatively to meet that need.

ASSET MAPPING INTRODUCTION

This document explains the purpose and benefits of asset mapping.

BREAKOUT GROUP INSTRUCTIONS FOR ASSET MAPPING

This document includes instructions on guiding a breakout group through general asset mapping activities.

BREAKOUT GROUP INSTRUCTIONS FOR BUILDING ON KEY ASSETS

This document includes instructions on guiding a breakout group through asset mapping activities that focus on building on key assets.

BUILDING ON KEY ASSETS

This document includes information about the purpose and benefits of identifying and building on key assets, including a facilitation guide for conducting discussions and exercises about building on key assets.

IDENTIFYING KEY ASSETS AND STRENGTHS

This document includes information on the importance and benefits of identifying key assets and strengths, including a facilitation guide for conducting dicussions and exercises about identifying key assets and strengths, an activity critical to asset mapping.

PERSONAL ASSET INVENTORY

This document includes information on the benefits and importance of conducting a personal asset inventory. The document also includes a worksheet to help guide a discussions as participants identify their own experiences, education and work, current and past relationships, and talents and hobbies.

PLANS FOR THE FUTURE WORKSHEET

This worksheet is designed for those who have received asset mapping training to consider what they have learned and to make commitments to apply those skills in community, organization, coalition, and collaborative settings.

READINGS AND RESOURCES FOR ASSET MAPPING

This document provides a variety of readings and resources for further study of asset mapping.

TIMELINE PROCESS

This document provides information, answers to frequently asked questions, and a detailed facilitation guide for conducting the timeline process with a group.

APPLYING COLLABORATION

This document includes suggestions for the practical applications of collaboration in community, coalition, and organizational settings.

BUILT ON TRUST ASSESSMENT SCALE

Use this document to assess the key aspects of trust in a group or organization.

SCORING THE BUILT ON TRUST ASSESSMENT SCALE

Use this document to score the Built on Trust assessment scale.

ANALYZING THE BUILT ON TRUST ASSESSMENT SCALE

Use this document to analyzing the Built on Trust assessment scale.

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COLLABORATIVE ASSESSMENT SCALE

This useful scale can be used to evaluate collaboration strengths and weaknesses in areas that include values, community support, external communication, obtaining financial resources, conflict, staff, and decision-making, among others.

COLLABORATIVE LEADERS

This document examines the qualities of collaborative leaders including inspiring commitment and action, leading as a peer problem-solver, building broad-based involvement, and sustaining hope and participation.

FACTORS AND MAKE OR BREAK COLLABORATION

This document examines the common factors that make or break collaboration, including issues surrouding ideology and core values, leadership, power, history, competition and turf, resources, conflict, results, and access.

KEY ELEMENTS OF COLLABORATION

This document explains the key elements to a successful collaboration, specifically that collaborations that work well are mutually beneficial, have well-defined relationships, include multiple entities, and achieve results together.

MEETING AGENDA AND NOTES

This template can be used to generate a meeting agenda and notes with emphasis on making agreements as a group, reviewing those agreements, and considering who else might be involved in making decisions and taking action.

NORMALIZING CHAOS

This document explains the cycle communities follow to become performing communities.

READINGS AND RESOURCES FOR COLLABORATION

This document provides a variety of readings and resources for further study of collaboration.

SOCIAL CAPITAL

This document explains the importance of social capital, the relationships and network within a community. The document also examines ways to use social capital to build effective communities and to create positive and lasting change.

STAGES OF COLLABORATION

This document details the stages of collaboration including envisioning results, empowering ourselves, ensuring success, and endowing continuity.

VISION-DRIVEN STRATEGIC CHANGE

This illustration demonstrates the Self-Help Network's approach of Vision-Driven Strategic Change, a process that provides a connecting thread for all an organization, coalition, or communities activities by rooting every action in the overall vision.

APPLYING FACILITATIVE LEADERSHIP

This document includes information about the practical applications of facilitative leadership as well as tips being a successful facilitator.

BRAINSTORMING TOOLS

This document offers details on a variety of brainstorming techniques including open brainstorming, value-added brainstorming, and affinity brainstorming.

BREAKOUT GROUP ROLES

This document explains the roles participants can take within a breakout group, such as facilitator, recorder, and presenter, and the associated responsibilities for each role.

CHANGE PROCESS APPROACHES

This helpful guide explains change process approaches that can be used to address top-down management, bottom-up strategies, representative cross-section methods, and facilitated participatory approaches.

CONSENSUS BUILDING TOOLS

This document demonstrates consensus building techniques including list reduction, voting, multi-voting, the pay-off matrix, and the nominal group process.

CONSENSUS DECISION PROCESS

This document outlines the consensus decision process which follow the ABC's of consensus: address the issue, brainstorm the possibilities, come to a consensus.

CONSIDERING ALL OF THE POSSIBILITIES

This scenario-based group exercise is designed to demonstrate how facilitative leadership can help guide a group through considering every aspect of a project.

DEAR ABBY EXERCISE

This exercise is designed help facilitators identify common challenges they face when facilitating groups and to share facilitation experiences.

GROUP EVALUATION EXERCISE

This exercise is designed specifically for One Kansas participants to use the facilitative leadership approach to develop constructive criticism of the One Kansas group process.

FACILITATION PLANNER

Use this blank facilitation planner to help you plan a facilitated session for a group.

PAYOFF MATRIX

This document is used in conjuntion with the consensus decision process and includes a chart that illustrates how payoff, as it relates to impact and implementation, can help groups reach a consensus decision.

PAYOFF MATRIX EXERCISE

This exercise version of the payoff matrix contains blank cells that groups can fill-in with project specific information in order to examine impact and implementation to reach a consensus decision.

PERSONAL MISSION STATEMENT

This exercise guides participants through developing a personal mission statement as a facilitative leader.

RATING MY FACILITATIVE LEADERSHIP BEHAVIORS

This exercise helps participants examine their personal and organizational facilitative leadership behaviors.

READINGS AND RESOURCES FOR FACILITATIVE LEADERSHIP

This document provides a variety of readings and resources for further study of collaboration.

RECOGNIZING AND MANAGING GROUP THINK

This document offers tips on identifying and managing group think by guiding a group to ask specific questions that support independent ideas.

SETTING UP GROUPS FOR SUCCESS

This document explains how facilitative leaders can set groups up for success by examining purpose, linkage, macro and micro process, group process, timing, and logistics.

STEPS TO A PERFORMING COMMUNITY

This diagram shows how a performing community moves through a variety of phases including gathering, chaos, unity, and finally, performing.

WHEN THE PROCESS GOES BAD

This document explains events signal that the process is not working and also offers helpful advice for managing dominant behavior, reaching consensus inspite of difficulty, and re-establishing trust in the process.

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APPLYING STRATEGIC COMMUNICATION

This document gives practical tips on using strategic communication in coalitions, organizations, partnerships, and communities.

APPRECIATIVE INQUIRY: ASKING POWERFUL QUESTIONS

This document gives information about the appreciative inquiry process, what constitutes a powerful question and how to structure one using careful construction, scope, and assumptions. This document also suggests questions that can be used for focusing attention, for unifying ideas, and for creating forward movement.

CREATING A PUBLIC AWARENESS PLAN

This document contains a series of questions to ask when developing a public awareness plan. The questions are designed to help understand current perceptions, identify audiences, and develop a promotion plan.

CREATING AN IMAGE

This document explains how to develop an image for an organization, coalition, collaborative, or community through effective branding.

GRASSROOTS MARKETING

This document includes information about using non-traditional, flexible, and cost-effective methods to build lasting relationships with a target market. Grassroots marketing includes the use of e-communications, press releases, and public service announcements.

INTERNAL COMMUNICATIONS: COMMON PROBLEMS

This document explains ten common problems that occur with internal communications.

INTRODUCTION TO APPRECIATIVE INQUIRY

This document introduces the concepts involved in appreciative inquiry, including the common appreciative inquiry cycle of appreciating, envisioning impact, co-constructing, and sustaining.

MARKETING MIX

This document explains the marketing mix and the six elements to consider when developing a marketing plan: product, publics, price, place, production, and promotion.

MARKETING PLANS

This document explains each component of a marketing plan, including the executive summary, the current marketing situation, the SWOT analysis, objectives and issues, marketing strategy, action programs, budgets, and controls.

ONLINE STRATEGIES

This document lists online strategies that can be helpful in promoting an initiative, coalition, or other event or entity, in a cost-effective and wide-reaching manner.

PUBLIC RELATIONS

This document defines public relations and lists methods for conducting external communications related to public relations activities. In addition, this document offers questions to consider when approaching public relations.

READINGS AND RESOURCES FOR APPRECIATIVE INQUIRY

This document provides a variety of readings and resources for further study of appreciative inquiry.

SAMPLE PRESS RELEASE

This sample demonstrates the main components and format of a press release as well as offering tips for making a press release accessible to media outlets.

SAMPLE PUBLIC SERVICE ANNOUNCEMENT

This sample lists guidelines for writing public service announcements and also offers examples of the format, language, length, and contact information appropriate for PSAs.

SAMPLE SOCIAL MARKETING STRATEGY

This document is a sample of a social marketing strategy that addresses eight areas on which organizations, coalitions, and communities tend to focus marketing activities.

SCRIPTED COMMUNICATION

This document explains and gives examples of types of scripted communications that can be useful to organizations, coalitions, and communities including the "elevator speech," and talking points.

SOCIAL MARKETING

This document describes social marketing and gives examples of successful social marketing campaigns. In addition, this document explains how the the concepts of social marketing fit with the elements of the marketing mix.

STRATEGIC COMMUNICATION EXERCISE

This exercise, developed for One Kansas, uses the concepts consensus building to guide participants through developing a communications plan for a project or initiative.

STRATEGIES TO EFFECTIVE COMMUNICATIONS

This document lists strategies that directly address common internal communications problems.

VIRAL MARKETING

This document explains viral marketing, web- and e-mail-based marketing, and offers a list of suggestions for conducting a successful viral marketing campaign.

ACTION STEPS

This document explains the importance of action steps, what specific actions will be taken, who is responsible, and when those actions will happen.

ACTION STEPS SMALL GROUP EXERCISE

This exercise guides a group through identifying and fully developing action steps by first looking a single objective and then deciding as a group on the specific actions that will need to take place in a timely manner for that objective to be reached.

APPLYING OUTCOME-BASED PLANNING

This document explains the practical applications of outcome-based planning.

CYCLE OF PLANNING

This document explains how to plan successfully using a six-step process that emphasizes the importance of on-going assessment, tracking outputs and outcomes, and using vision-driven strategic planning as a touchstone.

ESTABLISHING A TRACKING/FEEDBACK SYSTEM

This document emphasizes the benefits of establishing a tracking/feedback system by using a logic model that is based on measurable outputs and outcomes.

EVALUATION AND SUSTAINABILITY

This document gives helpful tips for how to use evaluation to build sustainability. It also includes information that outlines what a good evaluation component will do.

GUIDING PRINCIPLES

This document examines the importance of developing guiding principles, an organization's internal operating values as well as the values it seeks to promote and spread.

GUIDING PRINCIPLES SMALL GROUP EXERCISE

This exercise can be used to guide a small group through the process of identifying core values.

LOGIC MODEL SELF-ASSESSMENT

Use the grid in this document to map outputs and outcomes as part of a self-assessment and evaluation system.

MISSION

This document explains the importance of having a mission that tells what is going to be done, why, and who is going to be served.

MISSION STATEMENT SMALL GROUP EXERCISE

This exercise can be used to guide a group through the process of developing a mission statement by thinking about what an organization does, who it serves, and the results of its actions.

OBJECTIVES

This document explains the importance of having objectives that relate what will be done and by when.

OBJECTIVES SMALL GROUP EXERCISE

This exercise guides groups through identifying the process of starting with a strategy and then approaching that strategy by developing a series of objectives.

READINGS AND RESOURCES FOR OUTCOME-BASED PLANNING

This document provides a variety of readings and resources for further reference when using outcome-based planning.

STRATEGIES

This document explains how agencies can use strategies to relate how a mission will be attained. In addition, this document offers examples of strategies that relate to a mission.

STRATEGIES SMALL GROUP EXERCISE

This exercise can be used to guide a group through identifying strategies by considering driving forces and restraining forces.

VISION

This document explains how a vision statement can be used to relate the impact an agency will have if it succeeds in implementing its strategies and achieves its full potential.

VISION STATEMENT SMALL GROUP EXERCISE

This exercise guides a group through developing a vision statement.

VMSOA: A STRATEGIC PLANNING MODEL

This document explains the VMSOA strategic planning model which uses Vision, Mission/Guiding principles, Strategies, Objectives, and Action steps.

APPLYING CONFLICT RESOLUTION SKILLS

This document gives information about applying conflict resolution skills through steps you can take to ensure success, to work together, and to move to action.

CIRCLE OF CONFLICT

This document includes a diagram that explains how relationship, data, and structural problems, combined with values differences can form a circle of conflict. The accompanying satisfaction triangle illustrates the interdependence of people's need and how satisfaction can be achieved by balancing those needs.

CONFLICT BEHAVIOR SURVEY/MODE INSTRUMENT

Use this survey to determine your characteristic approach or style in managing conflict.

CRITERIA FOR BECOMING A STATE APPROVED MEDIATOR

This document explains the specific criteria for becoming a Kansas state approved mediator and offers contact information for Heartland Mediators Association.

GRAPHING YOUR PROFILE SCORES

This tool helps you graph your conflict behavior survey profile scores. These scores indicate which conflict-handling skills you use in when confronted with specific conflict situations.

IDEAS FOR DEALING WITH DIFFICULT PEOPLE AND SITUATIONS

This document offers helpful suggestions for dealing with difficult people and situations, providing specific scenarios and issues, corresponding techniques, and facilitation tools for addressing conflict.

INTERPRETING YOUR SCORES ON THE CONFLICT INSTRUMENT MODE

This document explains the correlation between your scores on the conflict instrument mode and the five conflict handling modes that relate to assertiveness and cooperation.

KANSAS RULES RELATING TO MEDIATION

This document is a record of Kansas state Rule 902 which governs the qualifications of dispute resolution providers under the dispute resolution act.

POP QUIZ ANSWERS

This tool offers answers to the pop quiz on conflict which addresses the myths and truths surrounding the nature of conflict and how conflict is perceived.

POP QUIZ ON CONFLICT

This activity tests participants on the nature of conflict and how they perceive conflict by addressing its myths and truths.

READINGS AND RESOURCES FOR CONFLICT RESOLUTION

This document provides a variety of readings and resources for further reference when using conflict resolution techniques.

SCORING THE CONFLICT MODE INSTRUMENT

Use this tool to score the conflict behavior survey/mode instrument in relation to the five conflict behavior modes of competing, collaborating, compromising, avoiding, and accommodating.

SUMMARY OF THE FIVE CONFLICT MODES

Use document explains the conflict modes of competing, accommodating, avoiding, collaborating, and compromising.

THE FOUR AGREEMENTS

This document explains the four agreements: 1) be impeccable with your word; 2) don't take anything personally; 3) internal assumptions; and 4) always do your best.

YOUR SCORES ON THE CONFLICT MODE INSTRUMENT

Use this graph to chart your scores on the conflict mode instrument in comparison to results from 339 practicing managers at middle and upper levels of businesses and government organizations.